Help FAQ: Complaints & Feedback


If you have an issue or just want to say thanks details on how can be found here...


1. Ordering & Payment
2. Changing Your Order
3. Delivery
4. Pre-orders
5. Returns
6. My Account
7. Security & Privacy
8. Trade-in

9. Our Products
10. Stock Levels
11. Pricing & Offers
12. Getting Involved
13. Complaints & Feedback
14. Wish List
15. Contact Us



Let Us Know What You're Thinking

Question: I am unhappy with the service I received form my online purchase. Where can I send my complaint?


Answer: We're very sorry you?re not happy with the service you received. You can either use our Contact Form (select 'Website Complaint' from the dropdown) or call us on 0845 345 0335 (Hours of operation: Monday to Saturday, 9am to 6pm. Calls cost 10p per minute; calls from mobile and some networks may be higher).

Question: I am very pleased with the level of service you have provided. Where do I send my letter?


Answer: Great! You can use our Contact Form or write to us at: Gamestation, PO Box 47, York YO30 4YF

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Gamestation - the UK's fastest growing computer and video games retailer.

Our extensive range includes all the latest games, Blu-Rays and HD DVDs for next generation platforms such as Xbox 360, Playstation 3 (PS3), Nintendo Wii, Playstation 2 (PS2) and PC, as well as hand held formats like PSP, UMD and Nintendo DS.  We also have a massive selection of used and pre-owned games across these formats, as well as retro formats such as Xbox, Gamecube, Playstation, N64 and Dreamcast - all at lower prices! On top of that we've also got a whole load of other stuff like iPods, gaming accessories, strategy guides, clothing, trading cards and much, much more! And if it's savings that you're after, why not try one of our many great combo deals?