Help FAQ: Pre-Orders


Here are Gamestation we're big on pre-orders and here's some answers to questions you might have. View all our current pre-order products.


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Pre-ordering a product that hasn't yet been released

Question: When I pre-order an item do you guarantee that it will be delivered on release day?


Answer: We strive to have all pre-ordered items delivered on release day. To help ensure this, we dispatch all pre-ordered items a day to two before they are released. However, as we are not liable for delays with the courier or postal service we can offer no guarantee that pre-ordered items will arrive on release day.

Question: I made a pre-order and the price has now been reduced since I placed my order. Do I need to cancel it and place it again?


Answer: No, if the price lowers before that item is released then you will be charged the lower price.

Question: I want to pre-order an item from you, when will you take payment for it?


Answer: Payment will be taken within one week leading up to the release date, not as soon as the order is placed.

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Gamestation - the UK's fastest growing computer and video games retailer.

Our extensive range includes all the latest games, Blu-Rays and HD DVDs for next generation platforms such as Xbox 360, Playstation 3 (PS3), Nintendo Wii, Playstation 2 (PS2) and PC, as well as hand held formats like PSP, UMD and Nintendo DS.  We also have a massive selection of used and pre-owned games across these formats, as well as retro formats such as Xbox, Gamecube, Playstation, N64 and Dreamcast - all at lower prices! On top of that we've also got a whole load of other stuff like iPods, gaming accessories, strategy guides, clothing, trading cards and much, much more! And if it's savings that you're after, why not try one of our many great combo deals?