Help FAQ: Security & Privacy

Security of your personal data and your privacy are important to us. Below are details of how your data is used.

Security on the Gamestation Website

Question: How secure is Gamestation's website?

Answer: We use encryption technology to ensure that any information you transmit during the ordering process is totally secure. Our servers are secured to protect all personal information including credit card numbers, your address and any products you may order.

However, if you still do not feel comfortable sending your credit card information over the internet you can place the order by telephone on +44 (0) 845 345 0335 (Hours of operation: Monday to Saturday, 9am to 6pm. Calls cost 10p per minute; calls from mobile and some networks may be higher.)

We reserve the right to decline an order at our absolute discretion. For more information see our Privacy Policy.

Cybersource

We use the services of Cybersource to screen all orders prior to acceptance. Smart validation technology is used to help verify that the genuine cardholder is the person placing the order.

Coremetrics

We use Coremetrics for processing web analytics information; this information is stored outside the EEA in the USA. Coremetrics is a TRUSTe certified company, demonstrating their adherence to strict privacy principles and compliance with the TRUSTe Watchdog dispute resolution process. They also comply with guidelines from the Federal Trade Commission (FTC), the Online Privacy Alliance (OPA) and World Wide Web Consortium (W3C). They are fully Safe Harbor compliant. If you wish your data not to be included in general web stats then please contact us.

TrustUK

TrustUK is the body set up to approve online codes of practice, brought about by The Consumers Association and the Alliance for Electronic Business with support from the DTI. The purpose of TrustUK is to set a standard for the conduct of e-commerce between business and consumers. The criteria for TrustUK approval covers all the concerns that a consumer might have when deciding whether to shop online.

Internet Shopping Is Safe - ISIS (IMRG Code of Conduct)

The IMRG Code sets out basic standards for e-retailing and aims to provide a meaningful point of reference and workable guidelines for e-commerce merchants and facilitators. The IMRG Code is also the benchmark used by IMRG and its members to facilitate self-regulation of the e-retail market: IMRG reserves the right to measure the service of any e-retailer against the IMRG Code, not just those who voluntarily comply with it, and to take appropriate action in order to protect the industry.

Full Terms & Conditions